Is Trialworks Still Supported? Yes.

Trialworks is fully supported.

Assembly has no plans to discontinue support for Trialworks, and there is no end-of-life date. If you've seen or heard claims that Trialworks is unsupported or being phased out, those claims are inaccurate.

This post exists because those claims are circulating, and Trialworks firms deserve a straight answer from the company that built and supports their case management.



Trialworks Has No End-of-Life Date

There is no announcement scheduled, no deadline set, and no internal timeline for discontinuing Trialworks. Support continues. Maintenance continues. The team that has helped Trialworks firms run their cases is still here.

We understand what uncertainty does to a running law firm. Your case management isn't something you can swap out on short notice. The history of your cases, the workflows your staff relies on, and the institutional knowledge built into your system have real value. Any suggestion that your software is "going away" creates the kind of disruption that firms shouldn't have to manage. Trialworks firms should not be operating under that cloud.



Assembly Has Supported PI Firms for 40 Years

Assembly has been building case management for personal injury firms for over 40 years. Not legal tech in general. Personal injury, specifically.

That history matters here. Assembly built Trialworks for PI firms. Assembly built Neos for PI firms. The company's entire track record is in this market, and that track record includes standing behind every product we've built.

Trialworks firms are not an afterthought to Assembly. They are part of the history of this company in this industry, and they are treated that way.



What Support for Trialworks Looks Like Today

Trialworks firms currently have access to Assembly's support team and the same standard of care they've come to expect. Assembly has not reduced support staffing for Trialworks.

If you have specific questions about your firm's support coverage or service terms, the right place to direct those questions is your account contact at Assembly, not a competitor's marketing page.



What Trialworks Firms Say About the Path Forward

118 Trialworks firms have made the move to Neos and told us what the experience was like.

One of those firms is Ratzan Weissman & Boldt. Kathy Ambros, a paralegal at the firm, describes what she expected going in and what she found on the other side:

"I was very skeptical switching from Trialworks to Neos. I was worried about the transitions process, which ended up being painless. I never thought I would like Neos as much as I do."

The value in Kathy's words isn't just that Neos worked out. It's that she expected it not to. She was skeptical. She was worried about the process. And the process was painless.

That pattern holds across the 118 firms in our data. The migration concern is real. The migration experience, for firms that go through Assembly's implementation process, tends not to match the concern.



Should You Migrate from Trialworks?

That is your decision to make on your timeline, not ours.

Trialworks is a capable system, and if it is working for your firm today, there is no need to switch. What Assembly can offer is a clear picture of what Neos looks like for firms that have already made the move, and the implementation team to make that move when the timing is right for you.

Neos is built for personal injury, by the same company that built Trialworks. The case logic, the PI workflows, the way intake and settlement and case management integrate: none of that starts from scratch. It is the same DNA, built for the cloud. But again: the decision belongs to your firm, on your terms.



Frequently Asked Questions

Is Trialworks being discontinued? No. Trialworks is fully supported and has no end-of-life date. Assembly has not announced any plans to discontinue Trialworks.

Will Assembly continue to support Trialworks in 2025 and 2026? Yes. Assembly continues to support Trialworks. Support resources, system maintenance, and the Assembly team remain available to Trialworks firms. There is no scheduled change to support status.

Is Trialworks end-of-life? Trialworks is not end-of-life. There is no sunset announcement and no withdrawal timeline. Firms currently running Trialworks are fully supported by Assembly.

Should I migrate from Trialworks to Neos? That depends on your firm's situation and timeline. Assembly's migration team is available to walk through what a move to Neos would involve, howyour firm's workflows and case history translate, and what the implementation process looks like. 118 Trialworks firms have made the move. There is no pressure or deadline attached to that conversation. It starts whenever you're ready.

Who do I contact if I have questions about my Trialworks support? Contact your Assembly account representative directly. They can speak to your firm's specific support coverage and address any questions about continuity.



If you are a Trialworks firm with questions about what a migration to Neos looks like, the place to start is a conversation with our implementation team. No obligation. No timeline. Just a clear picture of what's available when the timing is right for your firm. Talk to the migration team.



Assembly Software has built case management for personal injury firms for over 40 years. Our products serve 1,100 PI firms and 15,000 legal professionals nationwide.